TERMS
AND
CONDITIONS
RULE 1: SCOPE
These general conditions of sale apply to all orders received on the site www.bouksbrand.com
Bouk's sells products on its website www.bouksbrand.com exclusively to towards users, called "consumers". By "consumer”, we mean any natural person who does not operate for any purpose professional or related to the business activity.
These General Conditions of Sale govern exclusively the offer, the transfer and acceptance of orders for purchases of products on bouksbrand.com between the "consumers" and the site Bouk's The General Conditions of Sale are modified regularly, in particular in consideration of possible normative changes. The new General Conditions of Sale will apply on the date of publication on bouksbrand.com
RULE 2: PRODUCTS
Our articles are offered within the limits of available stocks. In the event that the products presented on www.bouksbrand.com are no longer available or for sale at the time of your last access to the site, Bouk's must send you promptly, and in any case, within thirty working days from the following day. your order, the possible unavailability of the products ordered. In case of transfer
the order form and payment of the price, Bouks will do what is necessary to repay the amount you have advanced.
RULE # 3: ORDERS
To conclude the contract of purchase of one or more products on bouksbrand.com you must accept the form of order proposed by the site by following the relative instructions. The order form contains a summary of the General Conditions of Sale, but also information on the essential characteristics of each of the products ordered and the price that refers to them, and the terms of delivery of the products purchased and the delivery costs. The contract is concluded when Bouk's receives, your order form and once the accuracy of the order data has been verified. Before proceeding with the purchase of the products by the transmission of the order form, you will be asked to read carefully the General Conditions of Sale and to accept them. Before proceeding with the transmission of the order form, you will also be asked to detect and correct any data entry errors.Once the contract is concluded, Bouk's will take care of your order.
RULE 4: PRODUCTS AND PRICES
Prices are in Euros, all taxes included excluding delivery charges. These prices may be changed at any time by the publisher, the prices displayed are valid only on the day of the order and do not have effect for the future. The price applicable to the customer will be the one in force on the day of the order.
The price of the products may be changed at any time without notice; any change in the VAT rate will be directly passed on to the price of the products.
All products offered for sale on www.bouksbrand.com are described and presented with the greatest possible accuracy. However if omissions or errors could have occurred on this presentation the responsibility of Bouk's could not be engaged. All photographs and texts illustrating the products present on the
site represent the products for sale, they are only indicative and do not enter the contractual field.
In the event of exercise of your right of renunciation, Bouk's has the faculty of not accepting the return of the destitute products which have been altered in their essential or qualitative characteristics or which have been damaged.
RULE # 5: PAYMENT
Payment is made online following the validation of the order that precedes the express acceptance of these by the "consumer".
"Consumers" have the option to pay directly through their PayPal account.
In the event of exhaustion or unavailability of a product, the debit will be made only of the amount of the products actually sent to the "consumer".
Bouk's reserves the right to refuse any order from a customer with whom there is a dispute.
RULE N ° 6: DELIVERY
Modes and delivery charges:
The delivery will be made by the services of the company Colissimo. Bouk's delivers in France, and around the world. Shipping time and costs vary depending on the geographical area. The delivery address is the one that has been entered in detail by the "consumer" during the ordering process, providing all necessary details so that the delivery can be made. In the event that the delivery is delayed or hampered due to facts or circumstances attributable to the "consumer", the costs resulting from this delay will be the exclusive responsibility of said "consumer". All packages marked as delivered by our tracking service, can not be refunded.Transport of products the standard shipping method is the Colissimo followed, delivered with or without signature. If you wish a discount with signature, an additional cost applies, please contact us via the contact form. Whatever the chosen shipping method, we will provide you as soon as possible a link that will allow you to follow the delivery of your package online. Shipping costs include packing, handling and postage. They can contain a fixed part and a variable part according to the price or the weight of your order. We advise you to group your purchases in a single command. Acceptation of the delivered products in case of deterioration of a product, or in case of absence of a product, the "consumer" will have to make the usual reservations in such a case, draw up a contradictory report with the carrier, accurately identify its reserves and send a copy by e-mail to the aforementioned contact address, Bouks will do its best to remedy this incident. In this case, the original packaging and labels must be kept. Bouk's can not be held responsible for delays in delivery that are attributable either to the "consumer" or to the unpredictable and insurmountable of a third party to the contract, or to a case of force majeure charge by La Poste which ensures the transport to the delivery address indicated by the customer. The colissimo tracked is delivered by La Poste in 7 to 10 working days. It is delivered to the delivery address indicated on your order form. It is therefore important to be precise on your delivery address. You can follow the evolution of your package on the website www.coliposte.net.
RULE 7: TIME TO RETRACT
In accordance with the provisions of article 102 of the TRLGDCU, the "consumer" benefits from a withdrawal period of fourteen (14) days from the receipt of the order to request reimbursement of amounts paid, excluding charges return which will remain the responsibility of the "consumer" and will be deducted from the sums reimbursed.
Your return request must be made through your order history. The "consumer" will have to select the product to return and explain the reason for the return. The products must be returned at the expense of the "consumer" to the address above, in their packaging, accompanied by the original labels and in perfect condition, no later than fourteen (14) days after the communication by the "consumer" to Bouk's , of its decision to retract. If this period expires on a Saturday, Sunday or a holiday or holiday, it will be extended until the next business day.
Upon receipt of the return authorization e-mail, you can return the desired products, in their original packaging, to the address indicated.
Any product that is incomplete, deteriorated, stained, washed, deformed, showing wear marks and / or not returned in its packaging accompanied by the original labels allowing it to be put back for sale will be refused.
The costs of return and the risks of returns are the sole responsibility of the "consumer"
Upon receipt of your return package and validation by our services, you will receive an email confirmation of your return. Then we will proceed to the exchange or refund.
When receiving my parcels, if we consider that the packaging shows signs of deterioration, Bouk's has the option of: either refusing the parcel; either ask for a delivery at the post office so that we can open it in the presence of an authorized agent. If your package has been accepted by a third party, we will
invite to fill out the contact form of the post office.
RULE N ° 8: PERSONAL INFORMATION
The information of the personal information collected for the purposes of the distance selling is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and guarantee contracts. The lack of information leads to the non-validation of the order.
Under the General Data Protection Regulation (GDPR), the consumer has several rights with regard to Bouks:
• The right to be forgotten: the right to be "forgotten" from the Bouks databases.
• The right of consultation: right to consult the data concerning you.
• Right of rectification and addition: right to modify the data
personal character.
• The right to limit treatment: right to limit the quantity
of processed data.
• The right to automated decision making and profiling: the right to
a human look when making decisions.
• The right to oppose data processing.
Your consent:
By using this site, the consumer declares that he or she is of at least the age of majority in his state or province of residence, and that he has given us his consent to allow any person of minor age use this website.
If we ask him to provide us with his personal information for another reason, for marketing purposes for example, we will ask him directly for his explicit consent, or we will give him the opportunity to refuse.
If after having given us consent, the consumer changes his mind and no longer consents to us contacting him, collecting his information or disclosing it, the consumer may notify us by contacting us via email.
We may disclose personal information provided by the consumer if the law requires us to do so or if the consumer violates our Terms and Conditions of Sale and Use
RULE 9: DISPUTE AND APPLICABLE LAW
In case of difficulties in the application of this contract, the consumer has the possibility, before any legal action, to seek an amicable solution. In a second time and in case of appeal, the "consumer" may file a claim to the French commercial courts which are only competent.
These conditions must be interpreted in accordance with the laws of France and in the case of litigation or claim related to these terms and conditions, this dispute or claim must be submitted to the exclusive jurisdiction of the French courts.
RULES # 10: COOKIES USE POLICY
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preferences and your settings on our site, to optimize your next visits.